At Luckin Coffee stores, it is not uncommon for a single employee to be on duty alone. When biological needs strike, leaving the post to use the restroom becomes a challenge: the receipt printer keeps spitting out orders, customers and delivery riders are waiting, and negative reviews are tied to wages—all of which put immense pressure on the staff. To address personal needs with peace of mind, some employees choose to temporarily close the store, pausing both online and offline orders; others indirectly suspend operations by cutting off water or coffee beans. Meanwhile, employees at brands like Manner and Cotti also face similar predicaments. Although understaffing can save operational costs, it may lead to frequent store closures, potentially damaging the brand image in the long run. This article will delve into the employee struggles and management contradictions behind this phenomenon. [more…]

The Spring Festival is traditionally a time for family reunions, but for frontline employees at Luckin Coffee, this year's triple-pay shifts have brought unprecedented challenges. The Guangzhou branch recently issued a notice requiring stores with fewer than 200 items to have only one person on duty all day during the Spring Festival, from opening early to closing, all completed by the same person. This means that employees on duty must single-handedly handle multiple tasks such as production, packaging, cleaning, and dealing with sudden order surges. Timely output rates, physiological needs, and unexpected order surges have become the three major problems weighing on their shoulders. What worries employees even more is that if they need to temporarily close the store to use the restroom, they must apply to the district manager in advance and submit a screenshot of the item count. This high-intensity labor efficiency management has sparked widespread discussion, with some employees bluntly saying it is "harsher than the King of Hell." This article will delve into the details behind this scheduling adjustment and the voices of the employees. [more…]

A comprehensive store featuring a women's membership system has sparked heated discussion on social media after posting notices stating "Men dining alone are not admitted" and prohibiting the use of computers for work. Some customers made special trips only to be turned away for bringing laptops, while others who called 12315 were told the merchant had not violated any regulations. The store responded that limiting long stays was to avoid disturbing customers trying on clothes on the second floor, but some consumers felt it was inappropriate not to clearly inform them before charging. This debate over gender, consumption scenarios, and business autonomy reflects the real dilemmas composite-format coffee shops face regarding customer positioning and service boundaries. [more…]

Recently on social media, complaints from Manner baristas have been steadily rising. Many current or former employees have posted that even during promotional rushes, stores are only staffed by one person, making it difficult for baristas to even eat or use the restroom, and some ultimately choose to leave. What is striking is that multiple baristas say the concern from regular customers feels warmer than the company’s rules. At the same time, consumers also frequently encounter the awkward situation of arriving at a store with no staff present and being unable to refund or modify orders. From high-value specialty coffee to rapid, capital-driven expansion, Manner’s staffing gap is gradually coming to the surface. This article compiles complaints from multiple sources to present the dual perspectives of baristas and customers. [more…]

A cup of coffee priced at 1800 yuan is not a fantasy, but a real menu option at a chain coffee shop in Shanghai. This pour-over coffee uses Panama Sofia Estate washed Geisha, a bean that won second place in the 2024 BOP Geisha washed category, with flavors described as jasmine, bergamot, lychee, and honey. In fact, this price already appeared on social media last year, when it corresponded to Guaguaguo Estate natural Geisha, also priced at 1800 yuan. Staff revealed that such coffee requires advance booking, with almost no one inquiring about it; after working for over a year, they had never seen it, let alone tasted it. The brand manager explained that the consumer group is mostly regulars, and the beans must be pre-ordered from foreign estates, with arrival times uncertain. This article will trace the story behind this sky-high coffee and present other rare varieties and price ranges on the menu. [more…]

Savoring a cup of coffee alone late at night is a moment of tranquility cherished by many. This article compiles short captions for coffee lovers to post on Moments in the evening, while also depicting, in an essayistic style, the solitude and contemplation that coffee accompanies. From the curling steam rising during brewing to the pure, bitter aroma at first sip, coffee is not merely a beverage—it carries life's confidence and delight. The article also recommends related products from Front Street Coffee, helping you find your own coffee mood in the quiet of the night. [more…]

Recently, a conflict between a customer and an employee occurred at a Manner store in Fuzhou, and related videos sparked widespread discussion online. In the footage, a customer repeatedly threw cups, labels, and other items from the counter into the preparation area, appearing highly emotional, while only one employee was on duty in the store. The store later responded that the incident began when a staff member reminded the customer after the coffee was made incorrectly, which may have upset the customer. The incident not only brought Manner's long-criticized "one-person shift" problem back into the spotlight, but also led many regular customers to complain about excessively long wait times. Front Street Coffee follows industry developments, and this article sorts through the course of the incident and the responses from various parties. [more…]

How tough is the coffee business this year? Many independent café owners have found that store revenue alone is no longer enough to support themselves, let alone get rich from coffee. To keep the small shops they poured their hearts into, some have pivoted to food service, some have thrown themselves into social media marketing, some have launched membership top-up schemes to lock in regulars, and some owners have simply chosen to take outside jobs, using their wages to subsidize the café's daily expenses. How do these "re-employed baristas" juggle their main business and side gigs? And are employers willing to hire someone who is themselves a fellow café owner? This article takes you inside the real circumstances of these coffee operators who persist out of love. [more…]

Mango Pomelo Sago evolved from a Cantonese sweet soup into a cup drink, and with this single item, 7FenTian opened more than 1,500 stores nationwide. On September 30, the brand launched its first Mango Pomelo Sago specialty store in Longemont, Changning, Shanghai, selling only three products priced at 15-20 yuan. In the first week after opening, sales exceeded 10,000 cups and daily revenue surpassed 25,000 yuan. The store features a minimalist wood-toned style and emphasizes fresh handcrafting. However, consumer reviews were mixed: some praised it as the best Mango Pomelo Sago, while others criticized it for too much sago, a strong jam flavor, and insufficient complexity. Whether the specialty store model can sustain the hit product's vitality is worth watching. [more…]

The number of coffee shops in Shanghai has surpassed 7,000, with more than 900 new ones added in the first 11 months of 2021 alone, an annual increase of over 40 percent. Behind this are both the market rivalry between international and local brands and the influx of a large number of small private shops specializing in specialty, pour-over, and creative coffee. Yet a boom in openings does not mean business is easy. Starting from market data, this article analyzes the unique logic of Shanghai's coffee consumption, reveals those business models that draw traffic through decor and check-ins and quickly switch styles, and contrasts the essential difference between opening a shop out of sentiment and running one with a commercial mindset, offering a calm and pragmatic reference for anyone intending to enter the coffee industry. [more…]

During the use of a De'Longhi coffee machine, the various indicator lights on the panel will display different states to indicate the machine's current issues. This article uses diagrams to explain one by one the meanings of the water shortage light flashing and staying on, the coffee grounds container indicator light flashing and staying on, the extractor abnormality represented by the triangular exclamation mark indicator light, and the excessive bean amount issue when the grounds container and exclamation mark flash simultaneously. It also introduces the meanings of the display icons on mid-to-high-end models, including water shortage, bean shortage, full grounds container, and descaling prompts. If the problem still cannot be resolved after troubleshooting step by step, it is recommended to contact a professional repair technician. We hope this is helpful to friends who are currently using De'Longhi coffee machines. [more…]

It's not unusual to see tea eggs sold at roadside stalls, but have you ever heard of eggs braised in coffee? Recently, a creative snack called "coffee eggs" appeared at the Qingdeng Market in Wenzhou. The vendor simmered coffee powder together with five-spice braising ingredients, then soaked the eggs in a hot Americano broth to absorb the flavor, selling each for 5 yuan. This move quickly sparked heated discussion online, with some worrying about a bitter taste, others questioning hygiene, and coffee enthusiasts even joining in the experiments, using Panama Guarumo Washed Geisha that costs 2,000 yuan per kilogram to boil eggs, with the coffee alone costing over a hundred yuan. When everyday ingredients meet specialty coffee, what kind of taste experience will it create? Front Street Coffee takes everyone to find out. [more…]

Before learning about brewing, many people think that pour-over coffee is very difficult, feeling there are many constraints and things to watch out for—how many grams of coffee grounds, how fine to grind, how many milliliters of water, the water temperature, the pouring technique... Actually, if you're just enjoying it alone at home, Front Street feels there's no need to overthink it, let alone [more…]

With over 130 years of blending experience, Taylors of Harrogate is a highly prestigious British tea and coffee company headquartered in Yorkshire, northern England. Founder Charles Edward Taylor established the company in 1886, developing a blended black tea tailored to the local representative water quality, which became the famous Yorkshire tea. Taylors blends up to thirty kinds of black tea from Africa, Assam, and Ceylon, producing a rich, long-lasting brew suitable for making milk tea. The brand adheres to ethical trading and high quality, with products certified by the Rainforest Alliance and holding the Prince of Wales's Royal Warrant, and retail outlets in over thirty-five countries worldwide. This article will introduce in detail the flavor characteristics, recommended brewing methods, and ingredient origins of Taylors' Royal Earl Grey, Lemon & Orange, English Breakfast, Darjeeling, Earl Grey Green, Organic Chamomile, Organic Peppermint, and Yorkshire Tea, with a recommendation from Front Street Coffee at the end for tea lovers' reference. [more…]

Coffee shops are blooming everywhere, but there is always only one Starbucks. Its success is not accidental, but stems from a set of positioning logic completely different from traditional cafes. This article dissects, from three dimensions—crowd targeting, service strategy, and promotion methods—how Starbucks precisely locks onto the white-collar group, how it uses space and equipment design to accelerate customer flow, and how it places its marketing focus on brand image rather than the product itself. At the same time, it analyzes the real implementation of the "third place" concept in the Chinese market, and how this concept has trapped many local coffee shop owners in operational difficulties. For coffee enthusiasts and industry practitioners, understanding Starbucks' atypical path helps to rethink the survival logic of coffee brands. [more…]

The fast pace of urban life has made it a rare luxury to go home and enjoy a freshly ground cup of coffee, and the emergence of smart coffee machines has perfectly resolved this dilemma. However, having a good machine alone is not enough—pairing it with coffee beans of consistent quality and reasonable price is what truly unlocks its value. This article will introduce coffee enthusiasts to the highlights of the Bruvelo smart coffee machine, from automatic water filtration and coffee bean grinding to precise temperature-controlled extraction, as well as three extraction modes easily controlled via a mobile app. It also recommends two espresso blends from Front Street—the Black Cocoa Blend and the Classic Blend—suitable for beginners and advanced users seeking rich crema, respectively. [more…]

When interviewing a barista at a café, making a hot latte is often the most common practical test, because it simultaneously examines two core skills: espresso extraction and milk steaming. And in this latte, besides the fineness of the milk foam, controlling the milk temperature is also a key scoring point. Many enthusiasts think that milk just needs to be hot enough, but this is not the case—different temperatures bring completely different mouthfeel and sweetness. Through comparing three cups of milk at 40°C, 60°C, and 75°C and their corresponding lattes, Front Street found that 55°C~68°C is the ideal range. This article will also share a method for judging the steaming temperature by feel alone without relying on a thermometer, and will retain the recommendation information for Front Street's Italian bean series. [more…]

To understand high-value Yirgacheffe coffee beans, you need to translate flavor descriptions into what you can actually taste. For everyday bean buying, consider how quickly you'll drink them, how much to buy at once, and whether you mainly make black coffee or milk coffee at home. Floral, fruity acidity, nutty, and cocoa notes aren't a hierarchy—they're different directions, and the one that suits you is the right category. [more…]

The purchasing channels for Yirgacheffe coffee will present different aspects depending on the brewing method. For everyday bean buying, you need to consider how quickly you'll drink them, how much to buy at once, and whether your home mainly makes black coffee or milk coffee. Pour-over easily brings out the aroma, a coffee machine emphasizes intensity, and a moka pot amplifies the full-bodied feel. When choosing beans, you should first determine your own [more…]

Geisha coffee is famous for its enchanting floral aroma, and the Geisha from Panama's Hacienda La Esmeralda is the benchmark of the specialty coffee world. On Front Street Coffee's bean list alone, Hacienda La Esmeralda Geisha is divided into three grades totaling five types of beans—what exactly are the differences between them? This article begins with Geisha's Ethiopian origins, tracing its full journey through Kenya, Uganda, and Costa Rica before it finally shone brilliantly in Panama, and offers an in-depth analysis of the essential differences between Red Label, Green Label, and Blue Label in terms of production plots, bean appearance, and dry aroma performance. In addition, Front Street will share brewing parameters and staged extraction techniques for light-roasted Geisha, and describe one by one the flavor profiles of five beans—Natural Red Label, Washed Green Label, Natural Green Label, Washed Blue Label, and Natural Blue Label—helping coffee lovers gain a comprehensive understanding of this precious variety. [more…]